FAQ

Shipping & Delivery

How long does shipping take?
Orders typically arrive within 5-8 business days after processing. You'll receive a tracking number by email once your order ships.

Do you ship outside the United States?
Currently, we only ship to addresses within the United States.

Is shipping really free?
Yes — we offer free shipping on all orders within the United States, no minimum required.

Orders & Payment

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number and link.

What payment methods do you accept?
We accept all major debit/credit cards and PayPal.

Can I change or cancel my order after placing it?
Please contact us at nexaclipstore@gmail.com as soon as possible. We process orders quickly, so we can't guarantee changes once an order has been submitted.

Returns & Refunds

What is your return policy?
We offer a 30-day return policy. Visit our Return & Refund Policy page for full details.

My item arrived damaged or wrong — what do I do?
Contact us immediately at nexaclipstore@gmail.com with photos of the issue, and we'll make it right.

Other Questions

How can I contact you?
Email us anytime at nexaclipstore@gmail.com — we typically respond within 24-48 hours.